Frequently Asked Questions
Which areas of the home do you service?
We will tackle anything from your children’s playroom to your kitchen pantry.
At this time we do not do garages, unfinished basement areas or storage rooms.
We also provide moving preparation services that will assist you in decluttering, purging, sorting, getting your house ready for listing to sell it fast and when it's sold, labelling and packing up your boxes for you! On the other end, we unpack, sort, organize and carefully place your decor, furniture and other items in your new home - the results are beautiful and transformational!
Will you work with me or just coach me?
It’s entirely up to you. If you don’t want to touch a thing, you don’t have to. One to three team members will accompany me on all projects to get the job done faster. We will do it all for you or you can be involved as much as you'd like to be.
How do I get started?
Simply contact me here and tell me what needs to be addressed, what rooms/areas you’d like organized, and any other details you’d like to include. If you like what you hear, we can schedule a one hour in-home assessment where I will check out your spaces in need of organization, discuss a timeline and your budget and on the spot or in 24 hours I will provide you a cost estimate. Once that is accepted, payment is made and you are scheduled in my calendar.
What takes place at the In-Home Assessment?
I come and evaluate the space(s) and formulate a plan of action. We will discuss what problems you have with the space(s), what you would like to see change, and what is currently working for you. If I have your permission, I will take pictures so as to be able to plan and strategize how the work will go and I will take measurements of spaces in case you need organizing product ordered to implement systems that are functional and sustainable.
What if I need organizing product? Will you shop for me?
At the In-Home Assessment, we will discuss your budget and I will find out if you'd like to use products (bins, baskets, totes, etc.) that are already in your home, or if you would like to purchase what I recommend for your spaces. If needed, I will provide you with a customized product list (from Amazon.ca) and when the time comes, we will discuss this list. There are several options: if you would like to purchase all of the items on the list, I can purchase this for you, items will be delivered to my house and I will bring them to our first work session. You will then reimburse me upon receipt of the invoice from Amazon.ca. If you would like only some items on the list, I can also purchase them for you as outlined above. If you want to use the list as a guideline and do the shopping yourself to possibly save some money on product, that's fine too. If you'd like me to do the in-store shopping for you and ditch the Amazon list, I can do that! All on-line and in store shopping time is included in your package price.
Do you charge a fee for mileage/travel time?
Yes. As you know, the price of gas and vehicle maintenance is very high. I charge $0.60/km after 30km and this fee is outlined in all estimates.
What if I feel your estimate is too high? Will you work with my budget?
Yes of course! If you initially wanted an estimate to organize your entire home and the estimate cost is not within your budget, I will work with you to possibly do 2-4 rooms, for example (as a test) and we can go from there! I am open to piecing out the work so we can get it all done for you at the pace that works for your budget.
Will you be flexible and able to work around my schedule?
At this time I am able to work part-time in the evenings and on weekends. I will work with you to find a schedule that fits.
Will my sessions be confidential?
Completely confidential! All meeting, conversations, and questions are between you and I, and no one else. To see other guidelines I stand by, please read the bottom section of my About page.
What are your rates?
Please see the Services page for details.
What if I need to cancel?
50% of the estimated agreed upon rate is due at the time of booking the project. The balance of your invoice is due on the last day of project completion. Your project dates are secured in my calendar once the 50% deposit is paid. If you need to cancel your scheduled project, 48 hours notice is required and a full refund will be granted. If you cancel within 48 hours of the scheduled start date, 50% of the deposit will be refunded to you. The cancellation fee may be waived in the event of an emergency, the determination of which is made on a case by case basis and is in the sole discretion of Savvy Spaces by Jules.
If you need to cancel any of the scheduled work sessions, please provide 48 hours notice if possible. Thank you.
What payments are accepted?
I accept cash, e-transfers, paypal and all major credit cards.